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Thread: CPIC survey

  1. #1

    CPIC survey

    I just got this. I do not have time to test it now, but I would say anything will be better as current site is awful and annoys me each time I have to use it.



    Dear CIPC Customer


    CIPC is in a process of concluding a new website, which will be launched soon. We would like to have your inputs on whether this new website:

    Is visually appealing, intuitive and simple enough

    Is easy enough to find the information that you are looking for

    Is easy enough to understand the language and the terms used

    Wed also like to have your overall views on the website and some recommendations. If you have used our website before, please also give a comparative input on the existing vs the new website and whether or not the new website addresses your concerns on the existing website.


    PROCESS:

    STEP 1:
    Decide on a specific function/ service that you would like to test (general information, or transactional, or follow up or any other) on:

    1: Company or co-operative registration

    2: Company or close corporation or co-operative amendment, annual returns , re-instatement or information disclosure

    3: Customer code/ password/ funds

    Please note that we would like your responses to be in relation to a specific function that you have chosen.


    STEP 2:
    Click on the link below, to view the new CIPC website and to go through the function/ service that you chose on step 1:

    http://test.cipc.co.za/

    Please make notes as you go along, in order to give a compressive feedback at the end.



    STEP 3:
    Please click on anyone of the 2 links below to provide us with your feedback on your experience. Please note that you need to first go through the process of testing the website before proceeding with this link:

    https://www.surveymonkey.com/s/8HP3P87

    OR

    https://www.surveymonkey.com/s/DB9PMY9

    Please use only one of these 2 links as they will both take you to the same survey. Should you experience any problems with the testing link, please provide narrative feedback on your experience by simply responding on this email.


    Should you wish to give further inputs (over and above what the survey link provided for), you are welcome to respond to this email with more information.


    We would appreciate your inputs on or before 13h00 on Thursday the 12th of June 2014.


    CIPC values and appreciate the time you are taking to assist us in improving our website usability.


    Regards,

    CIPC
    Houses4Rent
    "We treat your investment as we treat our own"

    marc@houses4rent.co.za
    083-3115551

    - Residential Serial Property Investor
    - Specialized Letting Agent & Property Manager (www.houses4rent.co.za)

  2. #2
    Senior Member Subscriber
    Join Date
    Mar 2011
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    2,344
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    Wonder why more people have not been contacted?
    Judith
    Software Africa Sales Director
    Earthlife Africa Joburg Branch Co-ordinator
    011 802 2685
    082 389 3481
    judith@softwareafrica.co.za

    Making the world a better place with software and activism!

  3. #3
    Quote Originally Posted by JudithNkwe View Post
    Wonder why more people have not been contacted?
    You'll find that it is only the people who use their website frequently (like the agents) who were contacted as they are registered (as users/agents) on the site
    Regards
    Nikki Viljoen

    Viljoen Consulting
    083 702 8849
    nikki@viljoenconsulting.co.za
    http://www.viljoenconsulting.co.za
    SKYPE: Nikki.Viljoen

    "If I want your opinion I'll give it to you" or "Lead, follow or get out of the way!"

  4. #4
    I use it once a year because I have to and I still got the survey invite. Since there was a deadline for only 2 days I had no chance to do it.
    Houses4Rent
    "We treat your investment as we treat our own"

    marc@houses4rent.co.za
    083-3115551

    - Residential Serial Property Investor
    - Specialized Letting Agent & Property Manager (www.houses4rent.co.za)

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